feature(chatwoot): add merge_brazil_contacts function to solve nine digit in brazilian numbers

src/api/controllers/instance.controller.ts

@@ -66,6 +66,7 @@ export class InstanceController {
     chatwoot_conversation_pending,
     chatwoot_import_contacts,
     chatwoot_name_inbox,
+    chatwoot_merge_brazil_contacts,
     chatwoot_import_messages,
     chatwoot_days_limit_import_messages,
     reject_call,
@@ -519,6 +520,7 @@ export class InstanceController {
           reopen_conversation: chatwoot_reopen_conversation || false,
           conversation_pending: chatwoot_conversation_pending || false,
           import_contacts: chatwoot_import_contacts ?? true,
+          merge_brazil_contacts: chatwoot_merge_brazil_contacts ?? false,
           import_messages: chatwoot_import_messages ?? true,
           days_limit_import_messages: chatwoot_days_limit_import_messages ?? 60,
           auto_create: true,
@@ -574,6 +576,7 @@ export class InstanceController {
           sign_msg: chatwoot_sign_msg || false,
           reopen_conversation: chatwoot_reopen_conversation || false,
           conversation_pending: chatwoot_conversation_pending || false,
+          merge_brazil_contacts: chatwoot_merge_brazil_contacts ?? false,
           import_contacts: chatwoot_import_contacts ?? true,
           import_messages: chatwoot_import_messages ?? true,
           days_limit_import_messages: chatwoot_days_limit_import_messages || 60,

src/api/dto/instance.dto.ts

@@ -27,6 +27,7 @@ export class InstanceDto {
   chatwoot_sign_msg?: boolean;
   chatwoot_reopen_conversation?: boolean;
   chatwoot_conversation_pending?: boolean;
+  chatwoot_merge_brazil_contacts?: boolean;
   chatwoot_import_contacts?: boolean;
   chatwoot_import_messages?: boolean;
   chatwoot_days_limit_import_messages?: number;

src/api/integrations/chatwoot/controllers/chatwoot.controller.ts

@@ -53,6 +53,7 @@ export class ChatwootController {
       data.conversation_pending = false;
       data.import_contacts = false;
       data.import_messages = false;
+      data.merge_brazil_contacts = false;
       data.days_limit_import_messages = 0;
       data.auto_create = false;
       data.name_inbox = '';

src/api/integrations/chatwoot/dto/chatwoot.dto.ts

@@ -9,6 +9,7 @@ export class ChatwootDto {
   number?: string;
   reopen_conversation?: boolean;
   conversation_pending?: boolean;
+  merge_brazil_contacts?: boolean;
   import_contacts?: boolean;
   import_messages?: boolean;
   days_limit_import_messages?: number;

src/api/integrations/chatwoot/models/chatwoot.model.ts

@@ -14,6 +14,7 @@ export class ChatwootRaw {
   number?: string;
   reopen_conversation?: boolean;
   conversation_pending?: boolean;
+  merge_brazil_contacts?: boolean;
   import_contacts?: boolean;
   import_messages?: boolean;
   days_limit_import_messages?: number;
@@ -31,6 +32,7 @@ const chatwootSchema = new Schema<ChatwootRaw>({
   number: { type: String, required: true },
   reopen_conversation: { type: Boolean, required: true },
   conversation_pending: { type: Boolean, required: true },
+  merge_brazil_contacts: { type: Boolean, required: true },
   import_contacts: { type: Boolean, required: true },
   import_messages: { type: Boolean, required: true },
   days_limit_import_messages: { type: Number, required: true },

src/api/integrations/chatwoot/services/chatwoot.service.ts

@@ -86,13 +86,14 @@ export class ChatwootService {
     return client;
   }
 
-  public getClientCwConfig(): ChatwootAPIConfig & { name_inbox: string } {
+  public getClientCwConfig(): ChatwootAPIConfig & { name_inbox: string; merge_brazil_contacts: boolean } {
     return {
       basePath: this.provider.url,
       with_credentials: true,
       credentials: 'include',
       token: this.provider.token,
       name_inbox: this.provider.name_inbox,
+      merge_brazil_contacts: this.provider.merge_brazil_contacts,
     };
   }
 
@@ -418,10 +419,49 @@ export class ChatwootService {
     }
   }
 
+  private async mergeBrazilianContacts(contacts: any[]) {
+    try {
+      //sdk chatwoot não tem função merge
+      this.logger.verbose('merging contacts');
+      const contact = await chatwootRequest(this.getClientCwConfig(), {
+        method: 'POST',
+        url: `/api/v1/accounts/${this.provider.account_id}/actions/contact_merge`,
+        body: {
+          base_contact_id: contacts.find((contact) => contact.phone_number.length === 14)?.id,
+          mergee_contact_id: contacts.find((contact) => contact.phone_number.length === 13)?.id,
+        },
+      });
+
+      return contact;
+    } catch {
+      this.logger.error('Error merging contacts');
+      return null;
+    }
+  }
+
   private findContactInContactList(contacts: any[], query: string) {
     const phoneNumbers = this.getNumbers(query);
     const searchableFields = this.getSearchableFields();
 
+    // eslint-disable-next-line prettier/prettier
+    if(contacts.length === 2 && this.getClientCwConfig().merge_brazil_contacts && query.startsWith('+55')){
+
+      const contact = this.mergeBrazilianContacts(contacts);
+      if (contact) {
+        return contact;
+      }
+    }
+
+    const phone = phoneNumbers.reduce(
+      (savedNumber, number) => (number.length > savedNumber.length ? number : savedNumber),
+      '',
+    );
+
+    const contact_with9 = contacts.find((contact) => contact.phone_number === phone);
+    if (contact_with9) {
+      return contact_with9;
+    }
+
     for (const contact of contacts) {
       for (const field of searchableFields) {
         if (contact[field] && phoneNumbers.includes(contact[field])) {
@@ -449,7 +489,7 @@ export class ChatwootService {
   }
 
   private getSearchableFields() {
-    return ['phone_number', 'identifier'];
+    return ['phone_number'];
   }
 
   private getFilterPayload(query: string) {
@@ -463,7 +503,7 @@ export class ChatwootService {
         const queryOperator = fieldsToSearch.length - 1 === index1 && numbers.length - 1 === index2 ? null : 'OR';
         filterPayload.push({
           attribute_key: field,
-          filter_operator: ['phone_number', 'identifier'].includes(field) ? 'equal_to' : 'contains',
+          filter_operator: 'equal_to',
           values: [number.replace('+', '')],
           query_operator: queryOperator,
         });

src/api/integrations/chatwoot/validate/chatwoot.schema.ts

@@ -35,6 +35,7 @@ export const chatwootSchema: JSONSchema7 = {
     conversation_pending: { type: 'boolean', enum: [true, false] },
     auto_create: { type: 'boolean', enum: [true, false] },
     import_contacts: { type: 'boolean', enum: [true, false] },
+    merge_brazil_contacts: { type: 'boolean', enum: [true, false] },
     import_messages: { type: 'boolean', enum: [true, false] },
     days_limit_import_messages: { type: 'number' },
   },

src/api/services/channel.service.ts

@@ -356,6 +356,7 @@ export class ChannelStartupService {
     this.logger.verbose(`Chatwoot sign delimiter: ${data.sign_delimiter}`);
     this.logger.verbose(`Chatwoot reopen conversation: ${data.reopen_conversation}`);
     this.logger.verbose(`Chatwoot conversation pending: ${data.conversation_pending}`);
+    this.logger.verbose(`Chatwoot merge brazilian contacts: ${data.import_contacts}`);
     this.logger.verbose(`Chatwoot import contacts: ${data.import_contacts}`);
     this.logger.verbose(`Chatwoot import messages: ${data.import_messages}`);
     this.logger.verbose(`Chatwoot days limit import messages: ${data.days_limit_import_messages}`);
@@ -370,6 +371,7 @@ export class ChannelStartupService {
       sign_delimiter: data.sign_delimiter || null,
       reopen_conversation: data.reopen_conversation,
       conversation_pending: data.conversation_pending,
+      merge_brazil_contacts: data.merge_brazil_contacts,
       import_contacts: data.import_contacts,
       import_messages: data.import_messages,
       days_limit_import_messages: data.days_limit_import_messages,

src/docs/swagger.yaml

@@ -2244,6 +2244,9 @@ paths:
                 conversation_pending:
                   type: boolean
                   description: "Indicates whether to mark conversations as pending."
+                merge_brazil_contacts:
+                  type: boolean
+                  description: "Indicates whether to merge Brazil numbers in case of numbers with and without ninth digit."
                 import_contacts:
                   type: boolean
                   description: "Indicates whether to import contacts from phone to Chatwoot when connecting."