Captcha ERROR in github account register

[DNO8]

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Hi, I don't know if this has happened to anyone else, but I've tried every way to log in and create a new account, changing the network, browser, and device, all with the same result: a captcha error. I'll attach images to help you understand the situation better.
Let me tell you, I have a project in which we leave a personalized email, that is, with our domain, and we use that for everything, so I also needed to create a GitHub account with this project email. Everything was going well, I even completed the captchas that came up, and after the two verifications, I got an error saying that it was impossible to validate the captcha response.

i hope anyone can help, thanks a lot!

DNO88.

ERROR:

CATPCHA:

[github-actions[bot]]

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[queenofcorgis]

Hey there! 👋

Thanks for posting in the GitHub Community, @DNO8 ! We're happy you're here. You are more likely to get a useful response if you are posting in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them.

I've gone ahead and moved this to the correct category for you, General. Good luck!

[tmilost]

It’s possible that GitHub’s system is having trouble with your custom domain email, or there might be some temporary issues with their captcha service. Here are a few things you could try:

• Clear your browser’s cache and cookies, then attempt the signup again.
• Disable any ad blockers or privacy extensions, as these can sometimes interfere with captcha loading.
• Try signing up using a different network (like your phone’s hotspot) or wait a few hours before trying again, in case it’s a temporary block.
• If possible, test with a more common email address (like Gmail) to see if the issue is related to your domain.

If none of these steps work, the best option is to reach out directly to GitHub Support. Let them know what you’ve tried so far, include your screenshots, and they should be able to help you resolve the issue.